FAQs - Frequently Asked Questions
FAQs
Packaging
All Silver Wave jewellery arrives wrapped in tissue paper tied with a ribbon and placed in a pretty linen bag ready to open and enjoy or give as a gift. If you would like me to add a short handwritten gift note please let me know the message you would like me to include when you check out. Please add the wording in the 'add a note to your order' box.
Care instructions
All jewellery will naturally tarnish over time so to slow this process down keep each piece in a little airtight plastic bag when not being worn.
To bring back the shine (whilst taking care not to touch any gemstones or beads):
Sterling and fine silver use a silver polishing cloth, silver dip or a metal polisher (for example Glanol) with a soft cloth.
Copper and brass use a metal polisher (for example Glanol) or make a solution out of warm water and a few drops of lemon juice and a little baking soda and with a soft toothbrush clean the metal with this mixture. Leave for a few minutes then rinse thoroughly with clean water and dry carefully with a soft cloth.
Shipping
UK shipping included
Europe: £5
Rest of the World: £12.00
Processing and Delivery
Processing time:1 to 2 business days but I try to process within one business day if possible if I have the items in stock. It may take longer to process during busy times for example Christmas or if I am on holiday.
All orders are posted via Royal Mail from the UK.
Sizing
Bangles
To measure for the correct size please put your hand in the same position as you would when you normally slip a bangle on, slightly bringing your fingers together under each other, then measure the widest part around your hand – this is the circumference/length.
Rings
UK v US ring sizing: L=5 3/4, M=6 1/4, N=6 3/4, O=7, P=7 1/2, Q=8, R=8 1/2, S=9, T=9 1/2, U=10, V=10 1/2
However...if you need any help with sizing please just ask - email me at info@silverwavejewellery.com
Thank you
Deborah